FAQ
How will I listen to my exclusive podcast or audiobook?
You can listen in your preferred podcast app.
Can I use my current podcast app?
We support Apple Podcasts, Spotify, Google Podcasts, Overcast, Pocket Casts, Podcast Addict, Castbox, BeyondPod, Downcast, PlayerFM, Breaker, and RadioPublic.
Sorry, but we do not support Stitcher, Podbean, or NPR One.
You’ll also be able to listen to your audiobook or podcast purchase online.
What types of payment do you accept?
You can pay with any major credit cards, as well as Apple Pay on iOS and Google Pay on Android.
Who made this?
Your seamless listening experience is powered by Supporting Cast. Contact help@supportingcast.fm for support.
How Many Episodes Will Be Subscription-Only?
Four of the five episodes per week of Dunc'd On will now be exclusively subscription and ad-free. The remaining episode will be public and ad-supported, but subscribers get that one ad-free as well. A few episodes of Hollinger & Duncan will still be public and ad-supported.
I’m Sorry But I Just Can’t Afford Your Pricing. Is There Anything You Can Do For Me?
Absolutely! If you are truly in a difficult situation, maybe as a student or someone whose livelihood has been impacted by COVID-19, we will offer a $5 per month membership on specific request to duncdonprime@gmail.com. Send us a few words about your situation (no crazy proof required, we trust our listeners to be honest with us) and we’ll greenlight you for the $5 tier. We will have to process these orders manually, so please bear with us if it takes a couple of days.
How Does the Athletic Bundle Work?
For existing subscribers with that plan: You get a year of both Dunc’d On Prime and The Athletic for $199. The alliance with the Athletic has continued for three seasons, but should it end you will be moved to a Dunc'd On Only yearly membership at the applicable price at that time.
Can I Take Advantage of The Athletic bundle if I’m Already an Athletic Subscriber?
Unfortunately the deal is intended only for new subscribers. We’re really excited that The Athletic decided to partner with us for what I understand is the first time they’ve tried a bundle like this, and obviously the point of offering such an awesome deal from their perspective is to get new subscribers.
I’m Having Tech Problems Adding the Podcast
Please email our partners help@supportingcast.fm. We are paying them for providing the paywalled podcast service, so they are best equipped to assist you on this.
I Haven’t Gotten The Emailed Content Like the Cap Sheets and Daily Duncs Yet!
Please check your spam filter, as we've had a few people who found the email there. The email will come from duncdonprime@gmail.com, so be sure to greenlight that. If problems persist, please email that address and we’ll respond as soon as possible.
I Haven’t Gotten My Code to Activate The Athletic, How Does That Work?
Unfortunately we have to process these orders manually at this point, which we generally do twice a day. It may take a few hours to email you your redemption link. If you haven’t received it within 24 hours, please email duncdonprime@gmail.com.
Are Gifts Offered?
Absolutely, I hope you’ll agree Dunc’d On Prime will make a great holiday, birthday, or Mother’s/Father’s Day gift. Here’s the link. Gifts are available in six-month and one-year terms. They do not auto-renew; you’ll only be charged once.
How Many Episodes Will There Be in the Offseason?
We will stick with our normal schedule from the past few years, with a 2.5 month period in the offseason where we typically do longer but less frequent episodes. In a typical NBA season that would be mid-July to October 1. During the course of the year, we promise at least 220 episodes. Over the past year, we have taken the flexibility afforded by the subscription model to add a few more shows here and there because we aren’t committed to Monday-Friday only like when we were ad-supported. Over our first 25 months ending September, 2022, we have released 617 episodes.